Emails that Generate a Positive Response and Commitment


In today’s breakneck pace of business, taking the time to thoughtfully craft your email asks will result in a more positive and productive outcome. I can say for myself, that there were emails in the past that raised my blood pressure the minute I saw the author’s name appear in my inbox.

In the Fast Company Article ‘Six Ways to Write Emails That Don’t Make People Silently Resent You’  an article adapted with permission from Unsubscribe: How to Kill Email Anxiety, Avoid Distractions, and Get Real Work Done by Jocelyn K. Glei submits that there are six tips to follow to ensure you are not creating a resentful workforce.

These six steps are:

  • Avoid Imperatives – Ask, rather than demand
  • Emphasize the Benefits of the Task – Include what their contribution means
  • Provide Context and Communicate Progress – Understanding the why and updating regularly
  • Acknowledge Their Workload – Don’t ignore what’s already on their plate, acknowledge it
  • Don’t Underestimate Earnestness and Enthusiasm – Your enthusiasm will diminish negative vibes
  • Never Default to Terseness – It’s Earned -You will win more support with kind words

To read the full article click: here




Are you leveraging flow to impact learning in your organization?

Imagine a group of your “Early in Career” learners sitting around tables mashing strawberries and bananas inside sandwich bags and then extracting the fruit’s DNA using beakers, syringes, droppers and test tubes.

Michael Cummo / Hearst Connecticut Media

Photo: Michael Cummo / Hearst Connecticut Media

For the young students in this article, it was an experience they will never forget.  So immersed in the hands-on experiment, they are learning with their whole body engaged.  And it didn’t end with the experiment.  The students tallied and graphed their results.  As described in the article, they’re not teaching it from a worksheet, but rather thinking about it from a natural point of inquiry.  They are leveraging ‘flow’ into their programs for optimal impact.

So what DNA can you extract in your learning programs?  What can you learn from these Science Stars?  How can you leverage flow to immerse your learners in experiences that will result in optimal impact?  Hands on learning – recording – reporting –

Join Neville Pritchard, CEO of HR in Flow and Sheila Bennett, COO of HR in Flow and Principal of Enduring Transformation, LLC at ATD International Conference and Expo in Denver this May to learn how to Leverage Flow to Dynamically Impact Learning in Your Organization.

Read the full article here:  SoundWaters gets girls interested in science.


Are you getting the most out of your meetings?

Untitled designIn HBR’s recent article entitled “Meetings Need a Shock Clock”, the authors Bob Frisch and Cary Greene tackle the conundrum of countless meetings with unrealistic agendas and the painful tugs of war that ensue as discussions on the first topics run on leaving equally important topics sentenced to the next painful, repeated process.

In addition to creating more realistic expectations for the meetings, Frisch and Greene suggest the introduction of the “Shot Clock” concept which was adopted by the NBA and NCAA to keep basketball games moving. The “Shot Clock” approach would limit the amount of time allowed on each item on the agenda, and would ensure every topic had its equal forum. While a challenge at first, they suggest embedding a shot clock criteria into the meetings can help to keep things moving.

A good start, but not enough. The success of a meeting isn’t just about productivity. It’s about the in game performance, the way the team play and the quality of the output. In order to ensure the shot clock concept produces the intended outcome, it’s important to consider the participants as athletes. In order to reap the benefit intended, the athletes in the meeting need to be performing at their optimal level, or what is also described as “in flow”.

Optimal performance can only be achieved if the players in the room are “Game Day” ready. The intellectual athlete requires four things to achieve flow:

1. Fuel – the fuel that is consumed prior to and during meetings, as well as the workday in general, impact performance. Providing healthy food and beverage options in the cafeteria, or meeting rooms throughout the day will have a positive influence over performance.

2. Floss – mental floss that is – a rested, clear head is a high performing one. Organizations offer programs on smoking cessation and weight loss, but few espouse the importance of developing healthy sleep patterns or the virtues of practices like napping, meditation or yoga.

3. Focus – a commitment to the meeting, the other players and the performance to shared purpose. Continually reaffirm the team commitment.

4. Field – the condition of the field or environment in which one is expected to perform also impacts ultimate performance. Comfortably furnished, well lit, ventilated and cooled work areas have the same impact as the right turf, temperature and air quality for the track and field competitor.

To optimize performance, advocate for ‘game day’ commitment every day. Educate your employees and provide the fuel, floss, focus and field to release the potential of your workforce.